Website design and development represented by a technical computer workspace
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Managed service

Website design and development

Strategy, UX, UI and development delivered as one accountable website project, from discovery through launch and measurement.

Service model

Defined project

Onboarding window

Discovery usually takes 2-4 weeks before final build scope and price

Outcome / 01

What this service is accountable for.

A clear, accessible and maintainable website that explains the offer, supports conversion and launches with ownership, measurement and operational handover defined.

Good fit

Useful when

  • Your current website no longer represents the business or converts demand effectively
  • You need one team to connect strategy, UX, UI, content, build and analytics
  • A rebuild, migration or new market requires dependable scope and technical ownership

Onboarding / 01

What happens before delivery begins.

Discovery usually takes 2-4 weeks before final build scope and price

  1. 01

    Confirm business goals, audiences, conversion priorities and decision-makers

  2. 02

    Audit content, analytics, SEO, accessibility, technology and integrations

  3. 03

    Define information architecture, priority journeys and content ownership

  4. 04

    Agree the technical approach, delivery phases, acceptance criteria and release plan

Project delivery / 02

What the website project can include.

The final project scope follows discovery. The responsibilities and acceptance criteria are documented before the full build begins.

  1. 01 Discovery findings, requirements and prioritised delivery scope
  2. 02 Information architecture, user journeys and wireframes
  3. 03 Responsive UI design and reusable component system
  4. 04 Frontend, CMS or commerce implementation within the agreed architecture
  5. 05 Content population, redirects, SEO and analytics setup as scoped
  6. 06 Accessibility, device, browser, form and release QA
  7. 07 Training, documentation and post-launch stabilisation

Management / 03

How we manage design and development.

One senior delivery owner connects business decisions, design and engineering. Work moves through visible stage gates so content, integrations and approvals cannot quietly become launch-day problems.

  • Shared backlog, milestones, owners and decision log
  • Regular working sessions and documented approvals
  • Prototype and build reviews against acceptance criteria
  • Release checklist, issue triage and operational handover

Creative responsibilities / 04

Who owns what.

Propaganda Solutions

  • Own UX, UI, component design and the agreed technical implementation
  • Shape content hierarchy and provide copywriting where included
  • Prepare responsive assets and design guidance from supplied brand material

Your team

  • Provide approved brand, product, legal and company information
  • Own factual accuracy and final content approval
  • Provide system access, integration owners and timely stakeholder decisions

Reporting and ROI / 05

Evidence that leads to decisions.

Milestone reporting during delivery, launch report and agreed post-launch review

Before build, we agree the behaviours the site must support and how they will be measured. Post-launch evidence is compared with the available baseline, while traffic mix and seasonality remain visible.

  1. 01 Scope, milestone, risk and decision status
  2. 02 Accessibility, performance and technical QA
  3. 03 Conversion-event and analytics verification
  4. 04 Post-launch behaviour and prioritised improvement opportunities

Working boundaries / 06

What must be in place and what is not included.

What we need from you

  • A decision-making product or marketing owner
  • Access to the existing site, CMS, analytics, domain and integration owners
  • Approved content or a separately scoped content workstream
  • Timely legal, security, brand and technical review

Not included unless scoped

  • Hosting, domains, software licences and third-party fees unless stated
  • Photography, film, translation and bulk content migration unless scoped
  • Unspecified integrations, legacy-system repair or back-office development
  • Ongoing maintenance, CRO and campaign management after the agreed support period

Commitment

Project term confirmed after discovery

Commitment

Project term confirmed after discovery

Milestones, cancellation terms and change control stated in the proposal

Website projects are commissioned against an approved scope and stage plan. Discovery may be commissioned separately so the build is not priced against assumptions.

Your brief / 01

Bring us the context. We will structure the next step.

You do not need to select the right combination yourself. A senior team member will review the need and confirm the most useful way to begin.