Capability
E-commerce growth
Build and grow connected commerce across stores, marketplaces, acquisition, conversion and customer retention.
Ways to engage
- Commerce diagnostic
- Store or integration project
- International market launch
- Retained e-commerce growth programme
Outcome / 01
What this capability is built to change.
A connected commerce operation that turns platform, acquisition, conversion, fulfilment, retention and reporting into one commercial system.
Good fit
Useful when
- Retailers preparing to launch, rebuild or internationalise
- Commerce teams constrained by disconnected systems or weak conversion
- Brands that need one partner across store, marketplaces, media and measurement
Scope / 02
What the work can include.
- 01 Shopify, WooCommerce and Shopware
- 02 Store design, development and internationalisation
- 03 Amazon and marketplace setup and advertising
- 04 CRO and sales-funnel optimisation
- 05 Subscriptions, warehouse, invoicing and accounting integrations
- 06 E-commerce performance marketing
- 07 Email, lifecycle and retention
- 08 Commerce analytics and commercial dashboards
Method / 03
How we organise the work.
The exact delivery changes with the brief. The decision sequence stays clear.
- 01
Map the commercial system
Review markets, margins, catalogue, platform, integrations, acquisition, conversion and repeat purchase together.
- 02
Prioritise the constraints
Identify where technology, merchandising, traffic quality, journeys or operations are suppressing profitable growth.
- 03
Build and connect
Improve the store and connect the systems, channels and measurement needed for dependable trading.
- 04
Operate and compound
Run a shared rhythm across acquisition, CRO, retention and reporting so learning is not trapped in one channel.
Client inputs / 04
What we need from your side.
- Commercial targets, margin and catalogue context
- Store, marketplace, media and analytics access
- Operations, fulfilment and finance-owner participation
Related work / Proof
Work you can inspect.
Norwegian Health / Health and wellness
A complete German healthcare commerce operation.
Norwegian Health needed a German e-commerce system spanning Shopify, subscriptions, Monta fulfilment, Pathway invoices, DATEV handoffs and Amazon rather than a storefront in isolation.
View case study
L&L Pharma / o’scense / Health and wellness
A Shopify shop connected from payment to credit note.
The o’scense launch required a mobile-first Shopify shop and the operating route behind it: stock, payments, Monta fulfilment, Pathway invoices, returns and credits.
View case study
Kivema LLC / Consumer goods
One Shopify and Amazon operation across three markets.
Kivema needed commerce across Germany, the United States and Israel, with different currencies, product ranges and marketplace requirements managed as one operating system.
View case study
MenFit / Health and wellness
A Shopware purchase journey rebuilt around confidence and continuity.
MenFit’s sensitive category, product combinations and offer structure created friction between campaign promise, product choice and checkout.
View case studyStarting points
Begin with a bounded piece of work.
These routes are useful when the first step is already clear. Final scope follows the stated inputs and eligibility.
Paid Media Account Audit
Review account structure, investment logic, tracking, creative inputs and decision cadence.
Website Discovery Sprint
Turn business, user, content and technical needs into a credible website scope.
Landing Page Conversion Review
Identify the most important message, journey and evidence constraints on a priority landing page.
Standard Conversion Tracking Setup
Define and implement a bounded conversion-tracking foundation for agreed priority actions.
Reporting Dashboard Starter
Create a decision-led starter dashboard around agreed sources and definitions.
Your brief / 01
Bring us the context. We will structure the next step.
You do not need to select the right combination yourself. A senior team member will review the need and confirm the most useful way to begin.